Data protection
We are pleased about your interest in our online shop. Protecting your privacy and your personal data is very important to us. The aim of our data processing is to only process personal data that is relevant for the sensible and economical use of our offers in the online shop. Our data protection is carried out in accordance with the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). Below we will inform you in detail about which data is processed and in what form when you visit our website. At the same time, we are fulfilling our obligation to provide you with information in accordance with Article 13 of the GDPR. Person responsible and contact options for the data protection officer: Responsible for the data processing that takes place on our website is:
The MoMo Method, Kirchenweg 11, 91341 Röttenbach, Email: themomomethod@eclipso.eu
1. Personal data
According to the GDPR, personal data means “any information relating to an identified or identifiable natural person (hereinafter “data subject”); A natural person is considered to be identifiable if he or she can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of that natural person.
2. Functions of our website
Below we will show you which data we process and on what legal basis as part of the functions we offer you, how long we store your data and who may receive your data.
a) General use of the website
As a general rule, we only collect and store personal data during your visit to our website if you actively provide it to us. Without prejudice to the above general circumstances, our host's web server automatically registers access to the websites and in particular your IP address. However, your IP address will not be saved. In addition, our host creates so-called log files to maintain system security. These log files contain the following information such as: date of access, the URL, content that was accessed and the information transferred. This information remains anonymous to us. It is therefore not possible to draw conclusions about a person. Your IP address is processed when the connection is established so that we can make our website available to you. It is based on Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the stated purpose. Our log files are stored for 30 days.
b) Contact Form
We offer you the opportunity to contact us using a form. For this purpose, you must provide us with your email address so that we can respond to your request. You can also tell us your name, a subject and the specific message. If you contact us at the email address provided on our website, you should at least provide us with your email address and, if necessary, any other information that you disclose in your email. In order for us to process your request, we must process this data. Processing when contacting you occurs so that we can process and answer your request. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the purpose just mentioned. We store your emails and contacts for as long as is necessary to process your request and then store them for a period of 3 years in case you contact us again with regard to your original question. This does not apply if you initiate a contractual relationship with us in the email. In this case, the storage period depends on the underlying contract. In this case, you will be informed separately about the data processing that takes place there.
c) Shopping Function
When you order in our online shop, we will send you your order details together with our terms and conditions by email. We use the data you provide to fulfill and process your order. To create an order, we collect the following data: salutation, your first name, your last name, your email address, your company, your street, your house number, if applicable, additional addresses, your country, your postal code, your city, your telephone number No personal data will be published at any time. Your customer data is processed in order to provide you with the functionalities and – if you purchase something – to process and process your order. The processing takes place on the basis of Article 6 Paragraph 1 Letter b) GDPR. We are also legally obliged to store certain data such as invoices, contracts and other accounting-relevant information for a certain period of time. The processing carried out for this purpose is carried out on the basis of Article 6 Paragraph 1 Letter c) GDPR in conjunction with Sections 147 AO and 257 HGB. We store your data, which is processed as part of the customer account, until you cancel the customer account. We will then store your data for a further 3 years in the event that claims arise from the legal relationship with you. We keep personal data contained in contracts or invoices for 11 years at the end of the year in which you canceled the account. We will keep data contained in business letters or other documents that are important for taxation for 7 years at the end of the year in which you canceled the account
For the purpose of the evaluation, we will write to you as part of the contract processing. Your information will only be used for this purpose and in particular not for further advertising and will not be passed on to other third parties. The processing here is also based on Article 6 Paragraph 1 Letter f) GDPR, whereby the legitimate interest lies in the aforementioned purpose. We store your review for as long as the product is sold by us. Unless you have objected, we use your email address, which we received as part of the sale of a good or service, to send electronic advertising for our own goods or services. You can object to this use of your email address at any time by notifying us. The contact details for exercising your objection can be found in the legal notice. You can also use the link provided in the promotional email. There are no costs for this other than the transmission costs according to the basic tariffs. The legal basis for this can be found in Article 6 Paragraph 1 Letter f) GDPR and Article 95 GDPR in conjunction with Section 7 Paragraph 3 UWG. We store your necessary data until you object to receiving advertising messages.
d) Use of personal data when selecting Klarna as a payment method
Klarna checks and evaluates your data and, if there is a legitimate interest and reason, exchanges data with other companies and credit reporting agencies. Your personal information will be treated in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations. If you have chosen Klarna's payment services Klarna invoice and Klarna installment purchase as a payment option, you have consented to us receiving the following personal data necessary for processing the purchase on account and an identity and credit check, such as first and last name, address, date of birth, gender, email -Address, IP address, telephone number as well as the data necessary for processing the purchase on account that is related to the order, such as the number of items, item number, invoice amount and taxes percent, collected and transmitted to Klarna. This data is transmitted so that Klarna can create an invoice and carry out an identity and creditworthiness check to process your purchase using the invoice processing method you require.
In accordance with the Federal Data Protection Act, Klarna has a legitimate interest in transmitting the buyer's personal data and needs this in order to obtain information from credit agencies for the purpose of identity and creditworthiness checks. In Germany these can be the following credit reporting agencies: Schufa Holding AG, Kormoranweg 5, 65203 Wiesbaden Bürgel Wirtschaftsinformation GmbH & Co. KG, PO Box 5001 66, 22701 Hamburg Creditreform Bremen Seddig KG, Contrescarpe 17, 28203 Bremen infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden As part of the decision on the establishment, implementation or termination of the contractual relationship, Klarna, in addition to an address check, also collects and uses information about the buyer's previous payment behavior as well as probability values for this behavior in the future. Klarna calculates these score values based on a scientifically recognized mathematical-statistical procedure. For this purpose, Klarna will, among other things, use your address data. If after this calculation it turns out that your creditworthiness is not good, Klarna will inform you immediately. Revocation of the use of personal data towards Klarna:
1. You can revoke your consent to Klarna's use of personal data at any time. However, Klarna may continue to be entitled to process, use and transmit personal data if this is necessary for contractual payment processing through Klarna's services, is legally required, or is required by a court or authority. 2. Of course, you can obtain information about the personal data stored by Klarna at any time. This right is guaranteed by the Federal Data Protection Act. If you as a buyer wish this or want to notify Klarna of changes to the stored data, you can contact datenschutz@klarna.de.
g) Identity and creditworthiness check when selecting billpay payment methods
If you choose one of the payment options from our partner Billpay GmbH, you will be asked during the ordering process to consent to the data required to process the payment and an identity and credit check being sent to Billpay. If you give your consent, your data (first and last name, street, house number, postal code, city, date of birth, telephone number and, if purchasing by direct debit, the specified account details) as well as the data in connection with your order will be transmitted to Billpay. For the purpose of checking your own identity and creditworthiness, Billpay or partner companies commissioned by Billpay transmit data to credit reporting agencies (credit agencies) and receive information from them as well as, if necessary, creditworthiness information based on mathematical and statistical methods, the calculation of which includes, among other things, address data. Detailed information on this and the credit agencies used can be found in the data protection regulations of Billpay GmbH. Furthermore, Billpay may use third-party tools to detect and prevent fraud. Data obtained using these tools may be stored encrypted by third parties so that they can only be read by Billpay. This data will only be used if you select a payment method from our cooperation partner Billpay, otherwise the data will automatically expire after 30 minutes.
h) Paypal and Payone
We also use the payment service providers Paypal and Payone. The providers of these payment services are PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”) and BS PAYONE GmbH, Lyoner Straße 9, D-60528 Frankfurt/Main. If you choose to pay via these service providers, the payment details you enter will be transmitted to the respective service provider. The transmission takes place on the basis of Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest is that we want to offer you the most diverse and convenient payment possible. Further information on data processing by PayPal and Payone can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full and https://www.payone.com/datenschutz/
3. Recipient of the data
Within our company, the departments responsible for processing your concerns have access to your data. We also use external service providers if we cannot carry out the services ourselves or cannot do so sensibly. These external service providers are primarily providers of IT services and telecommunications services. In addition, our group companies may have access to personal data (see below for more information).
4. Rights of those affected
The General Data Protection Regulation guarantees you certain rights that you can assert against us - provided the legal requirements are met. Art. 15 GDPR - Right of access of the data subject: You have the right to request confirmation from us as to whether personal data concerning you is being processed and, if so, what it is and the detailed circumstances of the data processing. Art. 16 GDPR – Right to rectification: You have the right to immediately request that we correct incorrect personal data concerning you. Taking into account the purposes of the processing, you also have the right to request that incomplete personal data be completed - including by means of a supplementary declaration. Art. 17 GDPR – Right to deletion: You have the right to request that we delete personal data concerning you immediately. Please note the exception described under point II. 4 Art. 18 GDPR – Right to restriction of processing: You have the right to request that we restrict processing. Art. 20 GDPR – Right to data portability: In the event of processing based on consent or to fulfill a contract, you have the right to have the personal data concerning you that you have provided to us in a structured, common and machine-readable format received, and to transmit this data to another person responsible without hindrance from us or to have the data transmitted directly to the other person responsible, insofar as this is technically feasible.
-
Art. 21 GDPR - Right to object: You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, which is necessary due to a legitimate interest on our part or to fulfill a task in the public interest , or which takes place in the exercise of official authority. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If we process your personal data to carry out direct advertising, you have the right to object to the processing at any time. If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.
-
Art. 77 GDPR i. In accordance with Section 19 BDSG - Right to complain to a supervisory authority: You have the right to lodge a complaint with a supervisory authority at any time, in particular in the member state of your place of residence, your place of work or the place of the alleged violation, if you are of the opinion that that the processing of personal data concerning you violates applicable law. If you have given us consent, you have the right to withdraw your consent at any time. In this case, all data processing that we carried out up to your revocation remains lawful. For this purpose, you can simply click on the link contained in every email and unsubscribe from the email service, make the appropriate settings in your user account or send a message to service@foodspring.de. If you inform us in this message that you do not want to receive future emails, we will no longer send messages to the email address you provided.
5. Obligation to provide data
You have no contractual or legal obligation to provide us with personal data. However, without the data you provide, we will not be able to offer you our services.
6. Existence of automated decision making (including profiling)
We do not use automated decision-making that has legal effects on you or affects you.
7. Internet-specific data processing
In order to expand the functionality of our internet offering and to make it more convenient for you, we use so-called “cookies”. With the help of these “cookies” data can be stored on your computer when you access our website. You have the option of preventing cookies from being stored on your computer by making the appropriate settings in your browser. However, this limits the range of functions of our offer. When you use the website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information is sent to the entity that sets the cookie (in this case us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offering more user-friendly and effective overall. The website uses cookies to the following extent: Transient cookies (temporary use), Persistent cookies (time-limited use), Third-party cookies (from third parties)
Transient cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognized when you return to the website. The session cookies are deleted when you log out or close the browser. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete cookies at any time in your browser's security settings. You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all of the functions of this website. In your browser settings, you can specify that cookies require your consent each time before they are stored and activated on your computer. Detailed information regarding your browser settings can be found on the providers' websites or in these instructions for the most common browsers.
Google Analytics
Google LLC (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043 USA We use Google Analytics on our website. Google Analytics is used for web analysis and optimization of usage on the website. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. As part of the tracking, order data information about ordered products is also transmitted. The data we send and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 36 months. Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de. The legal basis for the use of Google Analytics is Article 6 Paragraph 1 Letter f GDPR. You can prevent Google from tracking you with the following plugin: http://tools.google.com/dlpage/gaoptout?hl=d
Hotjar
Hotjar Ltd., Level 2, St Julian’s Business Centre, 3 Elia Zammit Street, St Julian’s STJ 1000, Malta On this website, Hotjar (web analysis services) collects and stores data from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offering to meet your needs. The use of Hotjar is based on Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest is to analyze your use of our website. You can object at the following link: http://www.hotjar.com/privacy
VWO
VWO, 14th Floor, KLJ Tower North, , Netaji Subhash Place, , Pitam Pura, Delhi 110034, India On this website, VWO (web analysis services) collects and stores data from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are evaluated to improve and tailor our offering to meet your needs. The use of VWO is based on Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest is to analyze your use of our website. You can object at the following link: https://vwo.com/privacy-policy/
Adnymics
adnymics GmbH (“Adnymics”), Denisstraße 1b, 80335 Munich, Germany On our website we use the technology of adnymics GmbH. Through the use of cookies, Adnymics enables us to display content that may be of interest to the user in a personalized brochure (which is included in the package when an order is placed). The recommendations are generated based on the products viewed and purchased. The use of the service is based on Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the purpose described above.
Google Maps
Google LLC (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043 USA On our website we use the map service Google Maps from Google. With the help of Google Maps, we offer you address completion to ensure the correctness of the address Further information on terms of use and data protection can be found at https://www.google.com/intl/de_de/help/terms_maps.html or at https://policies.google.com/?hl=de. The legal basis for the use of Google Maps is Article 6 Paragraph 1 Letter f GDPR.
Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304 USA This website uses Facebook’s “Custom Audiences” remarketing feature. This function is used to present interest-based advertisements (“Facebook Ads”) to visitors to this website when they visit the social network Facebook. It is transmitted to the Facebook server that you have visited this website and Facebook assigns this information to your personal Facebook user account. More information at: https://www.facebook.com/about/privacy/ The use of the service is based on Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the purpose described above.
Click here to object.
Google AdWords
Google LLC (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043 USA Our website uses Google AdWords. AdWords is an online advertising program and as part of the online advertising program we work with conversion tracking. After you click on an ad placed by Google, a cookie is set for conversion tracking. The cookie allows us and Google to recognize that you clicked on an ad and were redirected to our website. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. More information at: https://www.google.de/policies/privacy/ The use of the service is based on Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the purpose described above.
Click here to object.
8. Dataprocessing at Social-Media-Platforms
We maintain profiles on several social networks through which you can contact us. Currently these are Facebook, Instagram, YouTube, Pinterest and WhatsApp. In principle, only the respective network operator is responsible under data protection law for all processing of personal data that takes place there, for example when you visit the profile or leave a comment. We ourselves have no knowledge of the data that the respective operator processes or of the individual data processing that the operator carries out. In particular, they will not be shared with us – at least in personal form. In this context, like every other user of social networks, we can generally only access the information you have published or otherwise made accessible in your profile. You can obtain further information about the data processing taking place in the individual networks at the following addresses:
-
Instagram: https://de-de.facebook.com/help/instagram/155833707900388
-
WhatsApp: https://www.whatsapp.com/legal/?lang=de#privacy-policy
However, you provide us with personal information when you send us a message or leave a post on our site. We use this personal information to respond to your message. For this purpose, your message from the social network may be imported into our own processing systems in order to enable us to respond more efficiently and quickly. For this reason, we may use external IT service providers to answer messages. We store your messages for as long as necessary to process your request and then store them for a period of 3 years in case you contact us again with regard to your original question. These purposes also represent our legitimate interest, for the purposes of which we carry out this data processing (Art. 6 Para. 1 lit. f) GDPR). Special features apply to data processing on our Facebook profile page, which you can find out about in the separate Facebook-Dataprotection declaration.
9. common processing
We work in close cooperation within our group of companies, which consists of The MoMo Method, Kirchenweg 11, 91341 Röttenbach, themomomethod@eclipso.eu. It may therefore be the case that the other companies receive access to the personal data insofar as it is necessary to protect our legitimate interest (Art. 6 Para. 1 lit. f) GDPR) in the efficient and best quality processing of the respective inquiries or tasks or is required for group-wide purposes, such as group-wide reporting. However, this does not result in any disadvantage for you. We have concluded a contract with the other companies for joint processing in accordance with Art. 26 GDPR. You can contact any of our companies to assert your data subject rights mentioned above. We guarantee the fulfillment of data protection obligations, in particular the information obligations.
10. If you have any Feedback or questions
We take every possible precaution to protect and secure your data. We welcome your questions and comments about data protection. If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent given, please contact: themomomethod@eclipso.eu